Fees and recovery

Oldest month first. Every receipt kept.

Challans for each child, partial payments split to the oldest month first, and receipts in English and Urdu that can never be edited. Then a recovery desk that works the families who are behind, oldest first, with every call and promise kept.

پرانا مہینہ پہلے، ہر رسید محفوظ

164 → 111Families behind on fees, from 1 to 30 September
78%Of promises to pay that were kept
0Receipts edited. A wrong one is cancelled and reissued

One payment, followed through.

  1. A father pays 15,000 at the counter

    Family 1038 owes August and September for two children, 11,400 a month after the sibling discount.

  2. Oldest month first

    August is paid in full. The remaining 3,600 goes to September, which now shows 7,800 left.

  3. A receipt in English and Urdu

    R-004452. It can never be edited, only cancelled with a reason and reissued.

  4. The recovery desk sees it

    The promise made on last week's call is marked kept, and the family moves from band 2 to band 1.

The screens

The fee desk and the recovery desk.

The same family record, from the counter to the phone call.

In numbers

A month of fees and recovery.

September at the demonstration school: 812 families, 1,046 students.

Families paid in full701of 812, by 30 September
Paid in part60split to the oldest month first
Sibling discountsRs1.86 lakhon 214 families' challans
Receipts reissued7each with a reason, none edited

The recovery desk, by band

September
BandFamiliesCalledPromisedKept
Band 1 · one month71584537
Band 2 · two months26262116
Band 3 · three months8864
Band 4 · four or five4432
Band 5 · six or more2210
All bands111987659

Families as on 30 September. 59 of 76 promises kept: 78%.

Families behind, by band

1 September against 30 September
1 September30 September
Band 1 · one month
102
71
Band 2 · two months
41
26
Band 3 · three months
12
8
Band 4 · four or five
6
4
Band 5 · six or more
3
2

How September was paid

812 families
On time, in full
609
Late, in full
92
In part
60
Not yet
51

The 111 families in part or not yet paid are the recovery desk's list for October.

Illustrative figures from a demonstration school with 1,046 students on two campuses.

What changes.

Most schools todayWith Dehreen
A partial payment goes against whichever month the cashier picks.It always goes to the oldest month first.
Recovery is a list on paper, and a memory of who promised what.Five bands, and every call and promise kept on the family's record.
A wrong receipt is torn up.It is cancelled with a reason and reissued. Both stay.

Questions owners ask.

Can a receipt be changed after it is printed?

No. A wrong receipt is cancelled and a new one issued, and both stay on the record.

How are sibling discounts shown?

The school sets them, and each child's challan shows the discount.

What are the five bands?

Families are grouped by how far behind they are, so the desk works the oldest first. The bands shown here are the demonstration school's; each school sets its own.

See your fee desk and recovery desk.

On your own classes and fee structure.